Privacy Policy

Last Updated:

1. Introduction: What This Policy Covers

Your privacy matters. This Privacy Policy outlines how The-Invisibleman collects, uses, shares, and protects your personal data when you visit our website, make a purchase, contact us, or interact with any of our services.

The-Invisibleman operates under Swiss law and adheres to international privacy standards, including the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation (GDPR).

By accessing or using this website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of the site.

This policy applies to all visitors, customers, subscribers, contributors, and users of the-invisibleman.com, regardless of location.

2. Who We Are

The-Invisibleman is a privately operated e-commerce and editorial platform based in Switzerland. Throughout this policy, references to "we", "our", or "us" refer to The-Invisibleman.

We act as the data controller for any personal data collected via this website, unless otherwise stated. The-Invisibleman may use third-party processors, such as Shopify Inc. and integrated service providers (e.g., payment processors and email platforms), to support its operations.

If you have any questions regarding this policy or your data, please reach out through our Contact page.

3. Who This Policy Applies To

This Privacy Policy applies to all individuals whose personal data is collected through our website or associated services, including:

  • Visitors browsing the website

  • Customers placing orders or creating accounts

  • Newsletter subscribers and email correspondents

  • Individuals interacting with us through forms or integrated platforms (e.g., social media or embedded apps)

  • Prospective partners, collaborators, and contributors

4. What Personal Data We Collect

Depending on your interaction with The-Invisibleman, we may collect the following categories of personal data:

Identity and Contact Information:

  • Full name

  • Email address

  • Phone number (if provided)

  • Shipping and billing addresses

Account and Transaction Data:

  • User login credentials (if account is created)

  • Purchase history

  • Order preferences

  • Payment details (processed securely via third parties)

Technical and Device Data:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referral URLs

  • Site interaction patterns (via analytics tools)

Communication Data:

  • Emails or messages you send us

  • Newsletter preferences and engagement metrics

Marketing and Preference Data:

  • Your communication preferences

  • Your response to product launches, promotions, or events

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identifiers.

5. How We Collect Your Data

We collect personal data from you in the following ways:

Directly from you:

  • When you place an order

  • When you subscribe to our newsletter or mailing list

  • When you contact us via email or our contact form

  • When you fill out a survey or submit feedback

Automatically through your use of the website:

  • Through browser cookies and similar tracking technologies

  • Via analytics platforms such as Google Analytics

  • When you navigate, scroll, or click on pages within our site

Through third parties:

  • Payment providers and processors during checkout

  • Email service providers when you interact with our newsletter

  • Social media platforms if you engage with our posts or links

6. Why We Process Your Personal Data

We use the personal data we collect to:

  • Process and fulfill orders, including delivery and returns

  • Send transaction confirmations and related correspondence

  • Maintain your account and order history

  • Respond to inquiries, support requests, or feedback

  • Improve our website’s performance, content, and user experience

  • Send updates, promotions, or personalized content (only where consent has been provided)

  • Ensure compliance with legal and regulatory obligations

  • Protect our site and services against fraudulent or malicious activity

7. Legal Grounds for Data Processing

We process your personal data only when legally permitted. The legal bases under which we process your data include:

  • Contractual necessity: To fulfill our obligations to you under a purchase or service agreement

  • Consent: Where you have voluntarily provided consent (e.g., subscribing to the newsletter)

  • Legal obligation: To comply with applicable laws, including tax and accounting regulations

  • Legitimate interests: For the secure and efficient operation of the site, marketing of similar products, or fraud detection, provided these interests are not overridden by your rights

Where processing is based on your consent, you may withdraw your consent at any time by contacting us or using the unsubscribe links provided in our communications.

8. How and When We Share Your Data

We share your personal data only when necessary and with appropriate safeguards in place:

  • With service providers: Including Shopify (our e-commerce platform), payment gateways, shipping and logistics companies, and email marketing providers, all of which are contractually obligated to process data securely and only as instructed

  • With legal authorities: Where required by law or as part of a legal proceeding, such as responding to a subpoena or regulatory request

  • With trusted third-party tools: For functions such as analytics, security monitoring, or customer experience improvements, always under controlled conditions

We do not sell, rent, or trade your personal information to third parties for their marketing purposes under any circumstances.

9. International Transfers of Data

Because The-Invisibleman operates online and uses cloud-based infrastructure, your personal data may be transferred to, stored in, or accessed from locations outside of Switzerland or your country of residence, including countries that may not offer the same level of data protection.

In such cases, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission or equivalent legal instruments under Swiss and international data protection laws. These measures ensure that your data remains protected in accordance with this Privacy Policy.

10. How We Protect Your Data

We implement a variety of technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include but are not limited to:

  • Secure server environments and SSL (Secure Sockets Layer) encryption for online transactions

  • Firewalls and access control policies to restrict unauthorized internal access

  • Periodic review of security practices and updates to reflect best industry standards

  • Limiting access to your data only to employees or contractors who need it for legitimate operational reasons and who are subject to confidentiality obligations

While we take reasonable steps to protect your data, no system can be 100% secure. We encourage you to take precautions such as using strong passwords and avoiding sharing sensitive data over unsecured channels.

11. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specific retention timelines may include:

  • Order and transaction records: retained for a minimum of 10 years to comply with tax and accounting regulations

  • User account data: retained until the user requests deletion or the account is inactive for a prolonged period (e.g., 2 years)

  • Email communications: retained as long as necessary to provide support, track issue resolution, or meet legal obligations

Once your data is no longer needed, we will securely delete or anonymize it to prevent unauthorized access or usage.

12. Your Rights as a Data Subject

Under applicable data protection laws (including GDPR if applicable), you have certain rights regarding your personal data:

  • Right to access: You can request a copy of the personal data we hold about you

  • Right to rectification: You may ask us to correct inaccurate or incomplete data

  • Right to erasure: You may request the deletion of your personal data, subject to legal and contractual obligations

  • Right to restrict processing: You can request that we limit the way your data is used

  • Right to object: You can object to processing based on our legitimate interests

  • Right to data portability: You may request that we provide your data in a structured, commonly used, and machine-readable format

  • Right to withdraw consent: If you’ve given consent, you may withdraw it at any time

To exercise any of these rights, please contact us at admin@the-invisibleman.com. We will respond to your request within the timeframe required by applicable law, usually within 30 days.

If you believe your rights have been violated, you also have the right to lodge a complaint with your local data protection authority.

13. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and support personalized features. Cookies are small data files stored on your device that help us recognize your browser or device on subsequent visits.

Cookies we use may include:

  • Essential cookies: Required for core site functionality such as secure login, shopping cart retention, and checkout processing.

  • Analytics cookies: Help us understand how visitors use the site, identify errors, and improve usability.

  • Preference cookies: Store your site settings, such as language and region.

  • Marketing cookies: May be used (if consented to) for email tracking or ad retargeting via platforms like Meta or Google.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to use certain features on the site.

14. Automated Decisions & Profiling

We do not use your personal data to make decisions that have legal or significant effects on you based solely on automated processing.

Where we use limited profiling (e.g., product recommendations or email segmentation), it is done to improve your experience and is based on explicit user behavior or consent. 

15. How to Contact Us

If you have questions, requests, or concerns related to this Privacy Policy or your personal data, you may contact us through the following channel:

Email: admin@the-invisibleman.com

We aim to respond to all inquiries within a reasonable timeframe, typically within 30 days as required by law.

16. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technologies, legal obligations, or for any other operational, legal, or regulatory reasons.

Any changes will be posted on this page with the updated revision date above. We encourage you to review this policy regularly to stay informed of how we protect your data.

Continued use of the website following changes to this policy constitutes your acceptance of the updated terms.