At The-Invisibleman, we design, craft, manufacture and curate each piece with care. Still, we understand that sometimes, things don’t land quite right. If that’s the case, we’ve made our returns process as clear, fair, and easy as possible.
✅ Return Window
You have 14 days from the date your order was delivered to request a return.
To qualify for a return:
- You must have submitted the Return Form
- Your item must be unused and in its original condition
- It must be sent back in its original packaging
1. Submit Form
Enter your order number, item, and reason (optional).
2. Await Reply
We’ll respond in 24–48 hours with return instructions.
3. Pack Item
Use original packaging if possible. Item must be unused.
4. Ship Back
Send via tracked carrier. Return shipping is your responsibility.
5. Refund Issued
After inspection, refund is processed in 5–7 business days.
1. Submit Form
Enter your order number, item, and reason (optional).
2. Await Reply
We’ll respond in 24–48 hours with return instructions.
3. Pack Item
Use original packaging if possible. Item must be unused.
4. Ship Back
Send via tracked carrier. Return shipping is your responsibility.
5. Refund Issued
After inspection, refund is processed in 5–7 business days.
Returns FAQs
Can I return personalized items?
No. Unfortunately personalized items cannot be returned
Can I return limited items?
Yes — as long as it’s not marked “final sale” and meets the return conditions.
Can I return a gift?
Absolutely. Just follow the steps of the return process. Include the order number and purchaser’s email.
How long do refunds take?
We typically issue refunds within 5–7 business days after we receive and inspect the return.
What if my item is damaged or wrong?
Let us know right away via the form — we’ll make it right, fast.
Where do I send the return?
We’ll provide the return address once we confirm the item. It varies by product.
What if I miss the 14-day window?
Still reach out. We do our best to be flexible, especially when the context makes sense.